They have become one of the largest players in the transcription service space. They provide transcriptions, captions, foreign subtitles and translations. Foreign subtitles cost $3-7 per minute, and translation $0.10 per word. Like most services, they use a distributed network of transcriptionists. They have low rates and simple pricing, but fewer options.
This is a flat fee and is not impacted by audio quality, the number of speakers or turnaround times. It costs an additional $0.25 per minute for timestamps and $0.25 for a verbatim transcription. Their standard service is ‘intelligent verbatim’ — although without grammatical fixes, simply the removal of filler words.
They guarantee 99% accuracy for audio files that are clearly audible and are willing to work with clients to correct discrepancies. They offer a standard turnaround time of 12 hours, although that can be longer for files over 30 minutes. But, for all files, they state the possibility of quicker delivery.
Scribie is another California based transcription company. They are somewhat unique in offering both automatic speech to text software solutions and human transcription services. Accordingly, they have wide price ranges. The cost of their automated service is fixed — £0.10 per minute. Like most automatic services, the variable is transcript quality.
If you are willing to wait five days for a transcript, their starting rate is $0.60. Their regular fee is $1.20 (36 hours turnaround) and a ‘rush job’ (12 hours) starts at $2.40 per minute. They come with timestamps by default. There are, however, then a number of possible additional fees.
If you want a strict verbatim transcript or other custom formatting that will cost $0.50 – $1.00 extra, per minute. Poor audio quality can cost an extra $0 ((⇨ learn more about video transcription)).50 to $2.00. Compared to some services, you might end up spending more, but there is a significant amount of flexibility. If you have ‘clean’ audio, Scribie is a good place to turn.
They primarily offer human transcription services. However, they offer editing, proofreading, and translation services, along with a speech to text app called Easy2Transcribe that they support for free. For their human service, they make a 99% accuracy guarantee. Their human transcription services operate on a number of different pricing options.
Their ‘standard’ service is $1.50 for a 3-5 days turnaround. Fees continue to rise for increasingly quick delivery until you reach £3.50 per minute for same day turnaround. Difficult audio quality triggers an additional $0.50 per minute of audio. More than two speakers will cost you between $0.25 and $0.50 depending on the turnaround.
GMR fees are slightly higher than other companies. However, they offer access to transcribers located solely in the US. They stress that this adds to the quality of output, security of your data and the delivery of customer service. They use SSL encryption and maintain a private network only accessible by GMR transcription web applications.
TranscribeMe is able to get large jobs done quickly. (⇨ view some video transcription services). Like a few other services, they offer both automated and human-based capabilities, ranging in starting prices of $0.10 to $2 per minute of recorded audio. Their most popular service is called ‘rough draft’. This is a somewhat unique service that trades accuracy for speed and cost savings.
However, this gets you a starting rate of £0.79 per minute of audio for guaranteed 1-day delivery, regardless of the project size. For long projects, TranscribeMe uses a ‘micro-task’ service in which they disperse your file across a number of transcribers, allowing them to make much more specific turnaround guarantees, regardless of the project size.
For all other transcription types, this micro-task service will cost extra, and the guaranteed turnaround time is extended to 48-hours. Their fees then scale up on a large number of variables, including the technical nature of the recording, the number of speakers, timestamps and the type of transcript. They do, however, make a 100% accuracy guarantee for their strict verbatim transcripts.
TypeOut is a UK based company founded in 2008 to help inventory clerks in the letting industry. They have since expanded to service clients across the world. They pride themselves on customer service, claiming to answer all incoming phone calls in person. All of their management and transcriptionists are based in the UK, making a guarantee that they never offshore work.
This high attention to quality and security is complemented by relatively cheap starting fees - (⇨ discover the best video software). Their standard turnaround is 2-4 days, ranging in price from £1.20 per audio minute to £1.85 depending on the number of speakers. You can get a price break starting as low as £1.05 per minute if you are willing to wait 3-5 days for your transcript.
Like most services, they levy additional fees for verbatim transcripts, poor audio quality and storing accents. There are also fees for the identification of speakers. However, all of these fees are less than £0.40 apiece. Transcription Panda is a newcomer, founded in 2016, they offer quality human-based transcription services. Primarily an American company, they have grown their client base across the globe with a standard service starting at $0.95 per minute of audio.
For a 24 hours service, their fees start at $2.20. Their low price point for delayed turnaround makes them an ideal company if you can wait for your transcript, but also want to access the quality of human-based transcription services. Like most human-based services, they charge extra for verbatim transcripts, timestamps and difficult audio.
They deliver transcriptions, captions, subtitles and translations. They offer low rates and fast turnarounds — starting at £0.56 per minute of audio and the possibilities of getting your transcript in 6 hours. This low starting rate is only available, however, for bulk order. They start giving discounts on orders over 180 minutes of audio, and continue to cut prices at several bands up to 720 minutes.
Go Transcript also gives you cost options around turnaround times, with fees of £1.96 per minute for 6-12 hours, all of the way down to £0.71 for 5 days. Their service, however, costs more for low-quality audio and more than 2 speakers. Otter is a fully automated transcription service. They deliver an iOS and Android supported app that can be used on your phone to transform recordings into transcripts.
Unlike a lot of services, Otter will give you 600 minutes of free transcription time per month. This can be upgraded to 6,000 minutes for $9.99/month. They also deliver enterprise flexible solutions. For individuals, however, Otter is a great tool to use in order to experiment with speech to text software.
Temi delivers a clean and simple automated transcription service. They have no subscriptions, no additional charges and no minimum. Temi is simply $0.10 per minute of audio. Transcripts are delivered back in minutes. They provide access to one free trial off any length. For clean audio (no background noise, clear speakers and minimal accents) they promise to deliver 90%-95% accuracy.
Trint is an automatic transcription service with a lot of pricing options. You can pay by the hour or pay per month. transcribe footage. This starts at £13.20/hour or £36/month for 3 hours, and 12/hour beyond that. You can also upgrade to their ‘supercharged plan’ for £100 per month, delivering 10 hours and £10/hour after that.
Trint is security focused. They guarantee that no person will ever see your file and offer ISO/IEC 27001 accredited environments, along with enterprise customer level support. This can include team account administration, centralised billing and volume discounts - transcribe footage. The big divide is deciding if you want to use human-based services or automated speech to text software.
If you want a cheap transcription service, or a quick outcome, automated services might work for you. Certain levels of audio quality, however, can rule out automated services, no matter how many errors you are willing to tolerate. Eventually, it gets to the point where the transcript will be unintelligible.
Really, you need to think about automated services on a recording by recording basis. Experiment with some of the free trials on offer and get a feel for what types of recordings work with automated services. For human-based transcription services, the decision between companies mostly has to do with cost, security and the complexity of the pricing model.